Shipping Information:

U.S. Shipping Options & Costs

Standard Ground U.S. Shipping (4-7 business days)

U.S. orders will be shipped via UPS, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 4-7 business days. (not a guaranteed service)

FREE for orders over $75.00.

(The $75.00 total is calculated BEFORE any promotion or coupon deductions, gift wrap charges & taxes)

$5.95 charge for orders under $70.00.

Express U.S. Shipping (3-4 business days guaranteed)

3-4 business days guaranteed. Signature required. Excluding weekends. Not available to PO boxes. $12.95-$31.95 depending on quantity ordered.

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Refund, Returns and Cancellation Policies: In order to return merchandise, you must obtain an RMA number from our customer service department.

You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

We do not offer refunds or exchanges on Skincare, Haircare, or Makeup items due to health reasons. Please make your selections carefully.

We require the following information to process your return. (If this information is not included, we will be unable to process your return. RMA number Full name and address Phone number E-mail address Packing slip Original Order Confirmation Number Your reason for returning the merchandise Please return the merchandise to: Fragrancesgiftsets.com RETURNS DEPARTMENT 1609 Arnow Ave, Bronx, NY 10469 USA

All returns must be shipped back to Fragrancesgiftsets.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by FragranceNet.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to FragranceNet.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee. Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Care Representative.

Contact us at: 1-646-667-5486 - Toll free in the U.S. Monday-Friday: 9:00am-5:00pm Eastern Time. info@fragrancesgiftsets.com



Frequently Asked Questions:

Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.